Bol.com is transforming retail to simplify daily life for 12 million customers. Not on our own, but together with 42,000 partners who inspire customers with unique propositions. Together, we offer roughly 28 million products on our retail tech platform. The quality of product information is key to platform success, as it makes or breaks the customer experience. If the product information is correct, relevant, and easy to navigate, customers quickly find what they need. The more relevant our product information, the better the shopping experience. And that is where you come in!
The biggest challenge
As the number of partners that sell products on our platform is rising, so is the amount and diversity of our product information. Where do we need to innovate to serve our customers correct and relevant product information efficiently at this scale? And how are we going to make our process easier, more transparent, and reliable for our 42,000 partners? One thing is certain: there are no plug-and-play solutions.
Your responsibilities as a Product Owner Catalog Selection Processes:
As Product Owner Catalogue Selection Processes, you maximize Product Catalog’s impact on customers, partners and other platform consumers. You won’t face this challenge alone, but with a team of four engineers. You also work alongside business analysts, data analysts and other product owners. Our joint ambition: to add value for our customers by processing and enriching product information for millions of products, quickly, efficiently and scalably. And to make Product Catalog available and reliable 24/7 for all stakeholders, including marketing, logistics and customer service professionals.
Also, you help develop a winning, long-term vision on your product and organize buy-in and enthusiasm for it, both within the team and among your stakeholders. Broad acceptance is important because Product Catalog interacts with a myriad of other systems and disciplines. It is up to you to ensure our innovations are an appropriate/fitting solution for all end users.
You also create focus for our experiment-driven way of working. How can we minimize time to market while ensuring that existing features keep working flawlessly? And of course, you operate with a keen understanding of the technological opportunities and potential bottlenecks within the domain. ‘You are your product’.
Current challenges include
Because you feel perfectly at ease in an Agile/Scrum working environment. Given the complexity of the domain, proven affinity with IT and Big Data, plus a big heart for both, are indispensable. That also goes for a talent to connect and inspire people. Heartfelt support for your vision is a main impact driver! Visionary qualities aside, the role calls for a pioneering mindset and a passion for data-driven experimentation. You also need in-depth understanding of the underlying technical processes, a radar for innovations that add value for customers and partners, and the ability to create structure and focus for the team.
3 reasons why this is(n’t) for you
Bij bol.com leveren meer dan 2.200 collega’s een unieke bijdrage om samen retail te veranderen en daarmee het dagelijks leven makkelijker te maken. Daarbij maakt het niet uit welke functie je vervult of in welk team je zit. Met elkaar zijn wij verantwoordelijk voor deze gezamenlijke missie!